MISSION STATEMENT
Our Mission is to be the long-term
trusted advisors for all of your
communications needs
COMPANY OVERVIEW
SimpleComm
Solutions understands how crucial it is for your organization to
seek communications providers that you can trust.
Our company was founded on the principle that customer
satisfaction is the basis of this trust.
Too many providers have neglected this principle and failed
at providing a consistent client relationship with competent,
experienced account representatives.
Our Account Consultants have tenure in the industry
and a long history of solutions oriented account management.
Our dynamic company has subject matter experts in all areas
of the communications sector so the specific needs of your
organization will be matched with an experienced professional who
can recommend viable solutions for your business.
The intent and philosophy of SimpleComm Solutions is to
create a long term relationship with your business.
Our Account Consultants will build a trust with
your company by following these fundamental account relations
principles:
Professionalism
Timely Response to
Requests for Information
Proactive Account
Management
Accurate Delivery
of Information
Accountability
SimpleComm
Solutions is all about delivering value to your company.
As a full service solutions provider, we have access to a
variety of leading suppliers in the communications industry so we
can offer “a la carte” services or a fully integrated
hardware, software and service related solution.
Our company remains independent and objective as a result
of our many sources of products and services.
The SimpleComm portfolio includes network service providers
and hardware suppliers for voice, data and wireless.
As part of our extensive Premier Partner network,
SimpleComm can manage custom integration services if the need
arises. If your
business is merely interested in design and consultation services,
SimpleComm has specialists that are project based with extensive
experience in their particular competence area.
The bottom
line is that SimpleComm Solutions is a client relationship firm. All of our Account Consultants take the time to
understand your business first and foremost.
Then we determine how technology could optimize efficiency,
decrease cost, increase productivity or increase customer
satisfaction. This is how we try to recommend solutions that:
Make
Communications Simple!
PERSONNEL PROFILESPeter
Fitzgerald-President
SimpleComm Solutions was founded in late 2002 by Peter
Fitzgerald. Mr. Fitzgerald has been in the
telecommunications industry over 15 years. Fitzgerald started in a small wireless
company in the early 1990's at the cusp of the wireless
explosion. During this time, he was one of the pioneers
in wireless data applications. Following this period
Fitzgerald spent five years with the multi-national
telecommunications manufacturer, Ericsson, in the enterprise
network solutions group. His experience at Ericsson
included needs assessment, design and consulting to Fortune
500 clients around the Midwest for advanced wireless network
systems. Clients included the Chicago Mercantile
Exchange, the Chicago Board of Trade, Accenture, State Farm
Insurance, Lawson Software, Illinois Tool Works, the Mayo
Clinic and Budget Rental Cars. Most
recently, Fitzgerald was employed with a profitable CLEC in
the Chicago area aiding clients in circuit implementations for
voice and data services.
Fitzgerald earned an M.S. in Communications Systems
Strategy and Management from Northwestern University and
completed his undergraduate studies at the University of
Maryland in College Park. He is an accredited
Associate Business Continuity Planner certified by the
Disaster Recovery Institute International. He has
served as an instructor at Northwestern University for
Wireless Network Technologies and has served as an advisory
faculty member with Northwestern's School of Continuing
Studies. He is currently an adjunct faculty teaching a Wireless
Technologies course with the Illinois Institute of
Technology. Fitzgerald is also a recent Board Member for the Chicago
Industrial Communications Association and was a Senior
Director with the International Engineering Consortium.
Contact Peter by clicking
here.
Steven
Levine-Director of Business Development
Steven Levine joined the company to head up business development
activities as co-founder of SimpleComm Solutions. Mr. Levine's career experience includes
business development and marketing activities for Internet auctioneer uBid.com and telecommunications firm, Listen Inc. While
at uBid.com, Steve increased revenues of the Auction Exchange
Platform more than 350% in less than 1 year. During
Steve's tenure at Listen Inc. he managed full scale telephone
system projects that included client acquisition, system
design, project coordination and customer relationship
management. Steve's extensive experience forging industry partnerships and
serving enterprise clients in the greater Chicago area has
been instrumental to the rapid growth of SimpleComm
Solutions. Steve's technical knowledge along with his
client management and marketing skills are key attributes in
serving our SimpleComm clients and leading our Account
Consultant team.
Steve is a proud alumni of the University of Missouri where
he earned a B.S. in Business Management. Contact Steve
by clicking
here.
Steven Nemetz- Director of
Client Services and Solutions
Steve brings over 15 years of
Strategic sales and National or
Enterprise Account Management experience
to our valued customers. He has worked
within the Hospitality, Telecom,
Wireless and Information Technology
industries for companies based in
Atlanta, Chicago, San Francisco and
Toronto. Each was targeting key new
business development relationships which
Steve delivered across the required
verticals. Steve assisted introduce
emerging firms to established companies
including Administaff, American
Airlines, Citadel Investments, NASA, PR
Newswire, Sears, and many others
From 2000 to 2006 Steve founded and
developed a unique Sales Acceleration
practice here in Chicago. His work was
instrumental in leveraging key
relationship capital to grow more
profitable customer and partnership
portfolios at a dramatically lower cost
of sale to his clients, including a Tier
One Trade mission assisting 10 Canadian
firms win over 60 targeted meetings with
select Chicago companies over an
abbreviated visit.
Steve is very active within the Chicago
Wireless and Technology networking
communities, including the Illinois
Technology Association, MIT
entrepreneurs forum, and Venture Group.
He is a graduate of Southern Illinois
University and resides with his family
in Park Ridge, Illinois. You can contact
Steve by
clicking here.
Terrance Hale-Sales Operations Manager
Terrance
Hale joined SimpleComm Solutions in June 2003 with the intent to
build a business cellular program. Since that time he has
worked to launch and manage the SimpleComm cellular program
which includes sales and service of the all major cellular
carriers as well as various other wireless communication
providers.
Prior to joining the SimpleComm
team, Terrance studied Network Systems at Northwestern
University and has over 10 years experience in Customer Service
in the retail and financial services fields. You can
contact Terrance by clicking
here.
Joshua Chamness–Director of Technical Services
Josh Chamness has 10+
years in the telecommunications and IT
fields. Prior to joining
Simplecomm he owned his own business
performing implementation and support
services to residential and small
business customers in the greater Chicagoland area. His technical
skills include but are not limited to:
VoIP and traditional Phone system
installation and maintenance
Microsoft Windows application
development including .NET development,
XHTML and ASP.net web/application
development (Microsoft MCP Certified)
Network configuration, design and
troubleshooting experience including
router, switches and firewall appliances
(CompTIA A+ Certified)
Structured cabling, design and
troubleshooting
Josh spent 3 years with MCI (then known as Worldcom, Inc.) as a
Senior Planning Engineer for high capacity circuits from DS1
level up to OC192 level. He was involved with design,
troubleshooting and repair of metro fiber networks and physical
network equipment installations. Other career experience
includes work on PBX and Call Center platforms for Ericsson
Enterprise Solutions, structured cabling solutions (copper and
fiber) for Communications Systems & Services Corp and Central
Office/Mobile Switching and High Speed LAN deployment for the
Illinois Army National Guard.
Josh is heading up our technical services division for all
network data and voice solutions. Josh can be reached by
clicking
here.
Grace McLoughlin–Manager of Client
Services
Grace
McLoughlin joined SimpleComm Solutions
in 2007. She brings more than 20 years
experience in managing successful sales
organizations, marketing high tech
products, and working as an independent
business consultant. Among her other
accomplishments, Grace has worked with
IBM as an evangelist to promote its OS/2
operating system and PS/1 consumer
computer line, training the Number One
national sales teams for both products.
Prior to joining SimpleComm, Grace was
the Director of Communications at
VoiceCue Technologies, Inc. where she
worked on national engagements with SBC,
Lucent, Cingular Wireless and Leap
Wireless. Recognizing the opportunity
afforded by the introduction of wireless
data services, Grace helped change the
focus of VoiceCue's business from
prepaid cellular provisioning to
realtime wireless data usage metering.
In her spare time, Grace paints in egg
tempera, bakes bread and plays guitar.
Grace pursued her undergraduate degree
in Theatre and Communications at the
University of Illinois in Chicago and
has studied Telecommunications at
Northwestern University in Evanston.
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